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Dining & Customer Experience

Improving Customer Service

Improving Customer Service

Is your customer service better today than it was yesterday? If not, here are some tips to improving customer satisfaction through quality service.

Customer Responsibilities

Customer Responsibilities

Customer service should play a major role in any restaurant, but when does one draw the line at accepting responsibility and forfeiting it to the party who may actually be responsible? 

Dinner is Served! Necessary Serving Equipment for Your Restaurant

Dinner is Served! Necessary Serving Equipment for Your Restaurant

It is clear that back-of-house preparation, cooking, and storing equipment is crucial to keep a restaurant up and running smoothly. Similarly, front-of-house serving equipment is equally as important to run a successful restaurant. Commercial serving equipment includes pieces such as serving spoons, serving trays, and serving bowls, each consisting of a variety of sizes, shapes, materials, and purposes.

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